How Items Are Being Shipped

Many customers ask us how items are shipped, and what is the experience like to receive the items from us.   This short article hopefully answers the questions as we post pictures of the items being received in USA.  Picture is worth a thousand words.   We actually ordered our winter-only limited item Yukidaruma-kun from our website ourselves and un-boxed it so that we can show how our customers experience receiving these tasty gifts.

All items sold by us are being shipped from Japan directly to USA and anywhere else in the world.  This is done so that you get more days before the item's expiration date.  We use Japan Post EMS to ship from Japan.  Items being shipped by Japan Post EMS, and the items are usually routed to the local post office based on destination country.  In USA, that is US Postal Service (USPS). Customers from US receive the package via USPS just like any other postal mails.

Items being shipped from Japan Post require signature verification by USPS in USA, so if you are not home while the items are being delivered, the USPS card is placed at your door so that you can pick up the package with picture ID from local post office or ask USPS to deliver again when you plan to be home.

And here is how the package looks like when it arrives at your door!  (This size is for Yukidaruma-kun, but other larger package like our popular Shiroi Koibito 54 Count will be packaged in a larger box.)

Then the fun part of un-boxing the package; you notice that the package is packed extremely careful with packing material. 

The packing material is using air cushion packaging so that it is light and also protects the merchandise well. 

The actual box of the Yukidarumakun is sealed.  This is true for any other items from us.

Then each piece is being wrapped in yet another plastic covering which is really nice. (If you receive any gifts from Japan you probably experienced this, Japanese are almost obsessed with packaging,.)

Now it's time to try the unforgettable taste of Japanese Chocolate. Enjoy!

Here is another post for un-boxing Rokkatei Strawberry.

Making the Site into Multiple Languages

Thanks to wonderful translators, we now have the site in English, Japanese, French and Chinese. You can select the language and currency at the top of the site. It's a lot of work for a person to translate these (well I did English and Japanese :).  I especially like how Chinese translation went.  Based on the sound, the translator applied words that has both meaning and yet having the same Japanese sound.

You can find out on the new store front at:
https://www.guidea.com/Shop/